Service with a Smile
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Are you in need of a nervous system reset but can’t get out in nature?
I made this for you 😊
Sharing sounds of nature to bring you beauty, calm and peace. All in one ✨
Wishing you a wonderful weekend 🙏
What can you expect to learn inside 5 Days to 5 Stars™ that completely changes the way you view customer and client experience?
That exceptional service is not a tedious task or a dedicated department. It is a consistent, assertive effort to anticipate and act on others wishes and needs.
Inside 5 Days to 5 Stars™, we take the time to intentionally design and refine each phase of the ultimate experience journey map.
You will walk away understanding that service starts with you. Your energy sets the tone. Your awareness shapes the experience. Your presence is what people remember long after the interaction ends.
You learn that guest experience and team experience are deeply connected.
You begin to see that the smallest moments matter most. A tone of voice. A pause to listen. A genuine moment of delightful details and genuine care. These are the things that turn an average interaction into an unforgettable one.
This is not about scripts or surface level service standards. It is about how you show up as a leader, a teammate, and a human being dedicated to deliver elevated experiences.
With some suggested solutions and slight service shifts, the customer experience shifts with it.
You will leave with a well designed experience journey map and implementation strategies to result in improved ratings and reviews, referrals,retention and revenue streams.
To join us June 8-12 in the zoom room, click the link in bio (space is limited to 15)
What did you notice first?
🩵 blue skies
☁️ silver linings
🇺🇸 American flag
☀️ Yellow fire hydrant
🙃 other ______
(Inviting you to share your take with corresponding emojis in the comments below)
What’s the point?
An invitation to consider different perspectives and bring awareness to what you notice.
What captures your attention?
Did you have sound on and enjoy the birdsong or did you miss this part entirely?
When you show up with interest to be fully engaged, are you truly open to the full experience?
Some of the best curated experiences enliven all 5 senses and ignite a sense of belonging.
Whether it’s this simple reel (a real moment I captured in a space of of genuine gratitude this afternoon) or the space you are in right now.
Can you pause and reflect and recognize what did you notice? How did it make you feel? How did you respond?
05/07/2026
The SEEK FIRST Leadership Conference
May 15 + 16, 2026
If you’ve been craving connection to faith filled leaders, you will want to be in this room. Carefully curated to leave you feeling aligned, connected, and inspired to get grounded and grow, this is your invitation ☀️
SEEK FIRST is bringing together an incredible lineup of speakers and leaders for a powerful day focused on faith, growth, leadership, mindset, and intentional living.
Excited to get to be sharing my signature “Service with a Smile Starts with You” presentation, centered around the idea that the way you show up for yourself impacts your confidence, your leadership, your relationships, your team, and the experience you create for others.
If you’re ready to connect, learn and grow, and fill up your cup, join us next weekend in Dallas, Texas.
There’s also an option to upgrade into the VIP Mastermind experience on May 15. ✨
Register here:
www.theseekfirst.com
Click here to claim your Sponsored Listing.
Website
Address
75033-75035
