Emma Summers - Nail Artist

Happy new year 🥳

I hope everyone had a lovely Christmas and new year! I will be replying to all work related messages tomorrow and getting organised…
I will also be going through December payments and sending reminders as I’m still outstanding some…. If you could please send them over that would be great….?
Thank you xx

**WOULD JUST LIKE TO POINT OUT THIS ISNT AIMED AT ANYONE, JUST SEEN IT THIS MORNING BEFORE I GOT TO WORK AND THOUGHT IT WAS WORTH A SHARE**

Really puts it perspective....

😳😳😳OMG YOU CHARGE A CANCELLATION FEE 😳😳😳

How dare you!

How dare you charge a fee when you didn’t deliver the activity !

Crazy right?

Actually, nope.

Booking deposits, and cancellation fees are becoming a very common factor in the small business world.

And you know what?

THEY SHOULD BE.

Think of it like this…

Could you call British Airways after no showing for your flight and expect a refund?

Nope.

Could you imagine calling Virgin Atlantic and asking them for a seat on their Saturday 10:30am flight to Barbados, but you’ll pay when you get there?

Nope.

Could you imagine calling easyJet and telling them you can’t make the flight leaving in an hour but you’d like a seat for free on the flight an hour later?

Nope.

We work like a flight. Once the plane has gone, the seat has lost its money.

Same as your space.

When you work in a business where you trade time for money, time IS money.

So when people don’t want to pay for your time, and you put it on loan with no collateral, you risk losing that money.

Now, I know times are tough and odd and weird.

Costs are rising.

People are worried about money.

But we aren’t talking about booking vs not booking.

We are talking about booking space and paying for it vs not paying for it.

That’s very different.

Booking deposits and cancellation policies are in place to -

Protect the small business owner
Reassure the client
Make an agreement between two parties, official.

An agreement that says you’ll give your time, in exchange for money.

A small business owner should never feel guilty for putting a £ sign on their time or product.

It’s what every single business has ever done in the entire history of time.

Except the ones that didn’t. And they didn’t last.

*copied & pasted*

Hi could everyone please make sure all payments owed are sent today ….. cheers ❤️