The Academy

Jenny was invited to speak with BBC News as a spokesperson for the beauty and wellness industry on an issue that many professionals face but too few talk about openly: inappropriate behaviour and sexual comments directed at therapists.

While the vast majority of our clients are respectful, kind, and genuinely value the care we provide, there remains a small minority whose behaviour can make therapists feel uncomfortable, vulnerable, and even unsafe.

Beauty, spa, and wellness professionals deserve the same respect as any other healthcare or service professional. No therapist should have to tolerate sexual innuendos, inappropriate remarks, or behaviour that compromises their dignity, confidence, or sense of safety at work.

It’s time for the conversation to change. We must continue to raise awareness, support our teams, and create environments where therapists feel protected, respected, and empowered to speak up.

To every therapist who has experienced this: your safety matters, your boundaries matter, and your profession deserves respect.

- # BABTAC

'I've banned most men from my massage clinic because of their behaviour' After just a year as a massage therapist Maria has decided to be selective about who she treats.

The beauty industry doesn’t have a recruitment crisis… it has a training crisis.

Too many employers are struggling to find confident, work-ready therapists.

Too many learners finish courses without the practical skills, confidence, or industry experience they need to thrive.

That’s why at The Academy, we do things differently.

✅ Industry-led training
✅ Real salon and spa expectations
✅ Small group support
✅ Career-focused education
✅ Ongoing CPD opportunities

We don’t just teach treatments. We help build successful careers.

If you’re ready to become the therapist employers are searching for, we’d love to help.

📩 Message us to find out more about our upcoming courses.

BeautyIndustry

Growth rarely happens in comfort.

Over the years, we have intentionally placed ourselves in rooms where we weren’t the most knowledgeable person. We’ve sat at tables where we had to ask questions, challenge our understanding, and sometimes admit we didn’t know the answer.

We’ve learned that asking “Why?” and “What does that mean?” is not a weakness it’s one of the greatest strengths a leader can have.

The beauty, spa, and wellness industry is constantly evolving. New technologies emerge, consumer behaviours shift, regulations change, and expectations grow. If you want to stay relevant, you must stay curious.

The most successful professionals aren’t those who know everything. They’re the ones who remain open to learning from those who know more than they do.

Having access to people with greater knowledge, experience, or expertise is a blessing, not a threat. It is an opportunity to grow, expand your thinking, and elevate your standards.

Never be afraid to be the least experienced person in the room. That’s often where the greatest growth begins.

ProfessionalDevelopment NeverStopLearning CPD IndustryExcellence