The cutting lounge

😳😳😳OMG YOU CHARGE A CANCELLATION FEE 😳😳😳

How dare you!

How dare you charge a fee when you didn’t deliver the treatment!

Crazy right?

Actually, nope.

Booking deposits, and cancellation fees are becoming a very common factor in the salon world.

And you know what?

THEY SHOULD BE.

Think of it like this…

Could you call British Airways after no showing for your flight and expect a refund?

Nope.

Could you imagine calling Virgin Atlantic and asking them for a seat on their Saturday 10:30am flight to Barbados, but you’ll pay when you get there?

Nope.

Could you imagine calling easyJet and telling them you can’t make the flight leaving in an hour but you’d like a seat for free on the flight an hour later?

Nope.

We work like a flight. Once the plane has gone, the seat has lost its money.

Same as your space.

When you work in a business where you trade time for money, time IS money.

So when people don’t want to pay for your time, and you put it on loan with no collateral, you risk losing that money.

Now, I know times are tough and odd and weird.

Costs are rising.

People are worried about money.

But we aren’t talking about booking vs not booking.

We are talking about booking space and paying for it vs not paying for it.

That’s very different.

Booking deposits and cancellation policies are in place to -

Protect the salon owner
Reassure the client
Make an agreement between two parties, official.

An agreement that says you’ll give your time, in exchange for money.

A salon owner should never feel guilty for putting a £ sign on their time or product.

It’s what every single business has ever done in the entire history of time.

Except the ones that didn’t. And they didn’t last.

Never feel bad for putting a policy in place.

Ever.

Hols # # #

I Would like to welcome true beauty aesthetics to the cutting lounge
Bookings available DM for appointments or enquiries .. 07842988352

The salon has very little spaces left were almost fully booked for the month-look forward to seeing you all
The cutting lounge

The salon will unfortunately be closing as of Thursday 5th of November due to the new lockdown rules. We will closed for 4 weeks, We are open until Wednesday however as of now appointments are very limited. If you have an appointment booked between the 5th of November and 2nd December, they will unfortunately be cancelled please call the salon to rearrange or book in for December or alternately use our Facebook bookin feature page and click the link to book in and await confirmation

Stay safe and see you in December

Davina’s cosmetics
Available from home
Or at
The Cutting Lounge
Stanford le hope
Call
01375 644375 (salon)
07548 753880 (direct)
For booking and enquires

Caramel hi lights new intense shine blondes

Happy new year to you all if you need a hair appointment
I have a few spaces left for last minute
Appointments

Notice to my early appointments this morning I have misplaced my car keys and I’m due at salon now and I can’t rem who’s first bear with me I’ll be on my way as soon as locate my keys sorry