Q'ticules - Image & Grooming training for corporate and individual

The month of May continues with great appearance, effective personal care habits and appropriate styles for the corporate environment or choice occasion.

First impressions are lasting -
Walking, speaking with an accepted voice tone,manners and comportment speak volumes in character and personality.
In addition, good facial expression, impressive gestures and refined body posture attribute towards the remarkable presence that influence others.

Keep up the confidence level..

Month of April gave us lots of sun!
Keep yourself presentable for the sake of clients, customers and all we interact with at work.

Carry extra toiletries to the office for freshen up or use when necessary.

- hand sanitisers/ wipes
- pocket size tissues
- hair combs/ brushes
- shoe cleaner kit
- anti perspiration products
- tooth brush/ tooth paste
- mouth fresheners
- make up purse with a few essential items
- miniature size of soft scents and fragrances
- extra lingerie or underwear

Our personal qualities play an important role to the business.

Grooming with staff of Mma Zara restaurant , Bestwestern premier hotel, Airport res. Area. ACCRA

The month of March was celebrated as GHANA month by one of the most discerning radio station in Accra-Joy fm. Highlighting culture, tradition and various exciting sight attractions.

In perspective, our behaviour and Ghana s acclaimed hospitality means a lot to clients, guests, costumers and people we interact with on regular basis.

In certain circles, formal introductions, correct use of names, personal titles and ranks when referring or meeting people for the first time demonstrate levels of respect, acknowledgement , interest and professionalism.
Looking forward to the month of April, stay blessed.

Happy month of February ! Remember the game changers -

1. Look smart and dress appropriate for work
2. Speak with confidence
3. Be attentive to job schedules and the customers
4. Listen , process information , then respond efficiently

Proper behaviour in a competitive environment is the "in thing " for a productive and successful 2016!

Expect tips on etiquette in the month of March

Happy new year to participants and potential ones. Wish you all a beautiful, productive and interesting year.
With lots of transformation in appearance, attitude and character that extend to various departments in business.
"Look the part," "act the part"....
It's time to impress...!

Wonderful way to end working year. Session with my accounts office staff - Mensah JB and associates

Stanbic selected, for grooming session.

Demonstrations, transformation and sheer joy from participants of Fidelity bank s (C.S.O).
Looking and acting the part is priority in a competitive work environment .

The art of communication in customer related settings are when channels are a two way flow - paying attention, understanding the needs, most importantly listening and responding in preferred language for ease and comfort for the sake of our customers.

Change is effective when certain people are involved and accept the process.
Customer service officers play an important role as well informed personal of the business and also interact extensively with customers.
Appearance, attitude and character contribute profoundly.
Our experience with the C.S.O s of Fidelity bank demonstrated how some participants were transformed with selective dress items , style and "office perfect "make overs to " Look the part" and business ethics and skill to "Act the part" of a professional.

Well done to Diana Darko of Dome branch, Nana Efe of madina market branch, Kingsley Mensah of Kasoa branch, and all who contributed and share informative ideas during the session.