ebo.ai
EBO builds bespoke AI solutions to help you create long lasting relationships with your customers. Today, customers have never been more powerful.
EBO is an international leader in AI-powered customer engagement solutions, building custom Virtual Agents that automate millions of real-time interactions, enable human-like conversations in 100+ languages, and integrate with enterprise systems. They want a business to serve their needs smoothly and instantly. They want to see products that are relevant to their needs as well as agents who can so
A system can go live. A project can be delivered. But has transformation really happened?
Nadia Kuftinoff, former Digital Transformation Lead, shares why the real measure of success comes after go-live,when organisations listen, adapt, and build solutions around real patient and frontline experiences.
👀 Watch all the key highlights from our recent webinar "The Way In: Making NHS Navigation Work" with ORCHA and Hertfordshire Partnership University NHS Foundation Trust.
🔗 https://healthcare.ebo.ai/2026/06/26/key-highlights-from-ebos-webinar-with-hpft-orcha/
16/07/2026
See you at ADLM 2026! ✈️
EBO’s US team and partners, MedBridge North America, will be heading to the Association for Diagnostics & Laboratory Medicine in California, the world’s leading event for diagnostics and healthcare technology, on July 26–30.
👋 If you’re attending, we’d love to connect over a coffee ☕ to show you how EBO’s award-winning AI automation is helping healthcare organisations achieve 3x ROI, automate 70% of routine patient-facing tasks, and reduce waiting lists by 15%.
📩 Send us a message to schedule a meeting here: https://medbridgena.com/
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ADLM brings together thousands of laboratory professionals, researchers, and innovators to explore the latest advances in diagnostics, clinical laboratory science, and healthcare technology.
07/07/2026
💡Where do patients go for advice when they have a question related to healthcare?
Increasingly, the answer isn’t an website or a healthcare professional.
It’s often TikTok, Instagram, Reddit, ChatGPT, and so on.
How do you make trusted, clinically approved information and the right NHS services easier to access than the alternatives?
This week, we explore this challenge, what a well-designed digital front door should and shouldn’t do, and how robust safety frameworks can help organisations guide patients to the right information and care pathways.
Worth a ☕ coffee break read 👀 https://healthcare.ebo.ai/2026/07/07/tiktok-healthcare-nhs-digital-front-door/
06/07/2026
📢 EBO is on the lookout for an experienced Project Manager to lead the implementation of our UK client projects.
📌 If you have a passion for digital health and delivering meaningful change across the NHS, we’d love to hear from you.
Learn how to apply https://www.ebo.ai/job/senior-project-manager-uk/
06/07/2026
💫 👏 We’re excited to welcome Hilary Galea-Lauri to EBO’s Board of Directors as an Independent Non-Executive Director and Chair of the Audit and Risk Committee.
Hilary brings 25 years of experience as an audit partner, spanning senior leadership roles at KPMG over a 38-year career, and a proven track record on boards and audit committees across financial institutions and global organisations.
He will provide independent oversight and constructive challenge across performance, governance, compliance, financial controls, audit, and risk management.
“I am delighted to join EBO’s board at such an important stage in the company’s development. I look forward to bringing my experience in audit and risk, strategy, and board governance to help strengthen EBO’s foundations and support the company’s continued expansion with independent insight."
EBO’s CEO, Dr. Gege Gatt added:
“Hilary’s exceptional expertise will be instrumental as we scale. His independent perspective further strengthens the board and our ability to execute our growth strategy with discipline and confidence."
Welcome aboard, Hilary!
02/07/2026
NOUV x EBO 🤝
We’re proud to announce our strategic collaboration with NOUV, bringing together business advisory, governance, digital transformation, and EBO’s award-winning enterprise AI solutions.
Together, we’re helping regulated organisations bridge the gap between strategy and ex*****on; turning AI ambitions into measurable business outcomes.
💫 We’re excited for what’s ahead.
👀 Read the full announcement https://www.ebo.ai/blog-2/nouv-and-ebo-ai-partnership/
"Managing disinformation has been a real growing challenge. Are our service users getting their mental health advice from TikTok and Instagram rather than a trusted clinical resource?"
Hear from Jonathan Sweeney, Head of Digital Delivery at Hertfordshire Partnership University NHS Foundation Trust on what it really takes to deploy digital navigation in live NHS services.
👉 Read the full webinar highlights here: https://healthcare.ebo.ai/2026/06/26/key-highlights-from-ebos-webinar-with-hpft-orcha/
23/06/2026
Big thanks to MaltaToday for featuring EBO’s CEO, Dr. Gege Gatt, in your coverage of the 3rd Malta Diversity & Inclusion Charter Conference, organised by CORE Platform.
💫Great to see the conversation on AI, inclusion, and the future of work getting the attention it deserves.
Malta's inclusion conversation grows up The 3rd Malta Diversity & Inclusion Charter Conference challenged business leaders to rethink artificial intelligence, care work and what workplaces truly value
23/06/2026
🔵 2 days to GO: Webinar on making NHS navigation work
This Thursday, we’re bringing together experts from EBO, ORCHA, and Hertfordshire Partnership University NHS Foundation Trust to explore how NHS organisations are moving beyond traditional access routes to build an intelligent digital front door that improves patient access, navigation, and experience.
🔗 Register to receive your joining link. https://content.ebo.ai/digital-front-door-webinar
17/06/2026
💫 🎉 Big news for ADHD services across the NHS.
EBO’s Patient Engaged ADHD Digital Pathway is now listed on the Health Innovation East Midlands digital neurodiversity innovation showcase.
Designed to support NHS ADHD services, EBO’s AI-powered patient engagement solution enables proactive engagement, waiting list validation, structured data collection, earlier risk identification, and continuous patient communication and support across the pathway.
👀 Learn more about the ADHD digital pathway: https://digital-for-neurodiversity.co.uk/innovation/ebo
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