True by K. Nicole

Starting your hair loss journey can feel overwhelming, especially when you’re trying to understand your options, insurance coverage, timelines, pricing, and what type of support is right for you. That’s exactly why we created our consultation process at TRUE by K. Nicole®.

Our consultations are designed to provide clarity, education, and guidance in a private and supportive setting. Whether you’re experiencing the first signs of hair loss, preparing for treatment, navigating a medical diagnosis, or exploring cranial prosthesis options for the first time, we’re here to help you understand the process step by step.

During your consultation, we may discuss:

• Your hair loss concerns and goals
• Support Units vs. Cranial Prosthesis options
• Insurance eligibility and coverage pathways
• Cap construction and customization recommendations
• Lifestyle, comfort, and maintenance needs
• Measurement-based sizing and fit expectations
• Production timelines and next steps

Every journey is different, which is why our approach is centered around personalized guidance rather than one-size-fits-all recommendations.

At TRUE by K. Nicole®, we believe medical hair loss support should feel both professional and personal. Our goal is not just to provide a unit, but to help you feel informed, prepared, and supported throughout your journey.

Book your consultation at
TRUE by K. Nicole

Out-of-network does not always mean out of options.

Many clients are told by their insurance company or provider directory that TRUE by K. Nicole® is out of network, and they immediately assume they cannot use our services.

But that is not always the full picture.

Our Care Team has successfully obtained approvals and paid claims through multiple insurers, including Aetna, Blue Cross Blue Shield, Cigna, TRICARE, UnitedHealthcare, and more, even when we were not listed as an in-network provider.

Why? Because cranial prosthesis coverage depends on your specific plan, medical documentation, medical necessity, benefit requirements, and how the request is submitted.

This is where our process is different. Our Care Team includes specialized billing support for cranial prosthesis benefit verification, authorization requests, claim submission, and network exception guidance, so clients are not left trying to navigate the process alone.

Before assuming you do not have options, request an insurance verification review. Our team will review your current benefits and send a detailed explanation of what your plan may allow.

Start here:
Truebyknicole.com/coverage

Coverage is never guaranteed, but clarity matters. Let us help you understand your options before you count yourself out.

Hair loss support does not have to begin when the hair loss becomes severe.

In many cases, the best time to start exploring a support unit is at the first sign of thinning, shedding, breakage, scalp sensitivity, or changes in coverage.

A support unit can give your natural hair and scalp a chance to rest while you are still learning what is happening.

It can help reduce daily manipulation, heat styling, tension, product buildup, and the pressure to constantly “make your hair work” while navigating appointments, treatments, testing, or a new diagnosis.

Support units are also helpful when you are not quite ready for a full cranial prosthesis, but you know you need something that provides coverage, confidence, and flexibility during this stage of your journey.

They can be used for:

Early signs of thinning
Protective rotation
Medical treatment periods
Scalp sensitivity
Reduced manipulation
Transition seasons
Temporary coverage needs
Daily wear support
Rest days between units
A softer entry into medical wig care

For many women, a support unit becomes part of a larger care plan. It gives you time to understand your diagnosis, explore treatment options, preserve the hair you still have, and prepare for what may come next without feeling rushed or overwhelmed.

At TRUE by K. Nicole®, our support units are designed to meet women where they are.

Not every woman needs the same solution at the same stage.

Sometimes support begins with something simple, practical, and intentional.

Explore your support unit options and book your consultation at truebyknicole.com.

Your cranial prosthesis journey should feel guided, not overwhelming.

At TRUE by K. Nicole®, we believe ordering a cranial prosthesis should be a personal, structured, and supportive experience from the very beginning.

Our process starts with a consultation because your needs matter. Your measurements matter. Your lifestyle, comfort level, hair loss journey, and long-term wear goals all matter.

During your consultation, our Care Team reviews your options, answers your questions, and helps guide you toward the best solution for where you are in your journey.

Once your order is confirmed, we move into production, where your selected details are used to begin the customization and fabrication process. This is where your unit begins to take shape with intention, care, and clinical consideration.

Before your unit is shipped, you will have the opportunity to review and approve the final look, fit, and overall direction. We want you to feel confident, informed, and supported before your cranial prosthesis is prepared for delivery.

And once your unit is complete, it is carefully packaged and shipped with next-step guidance and care support so you know how to move forward with confidence.

This is more than ordering hair.

This is a guided care process for women navigating medical hair loss who deserve options, clarity, comfort, and support.

To begin your cranial prosthesis journey, visit the link in our bio or book your consultation through our website.

Live TRUE.

At TRUE by K. Nicole®, our consultation process is designed to make your cranial prosthesis journey feel clear, guided, and personal — even through virtual care.

Before an order can be placed or cranial prosthesis services can be booked, a consultation is required. This allows our Care Team to better understand your hair loss needs, lifestyle, measurements, preferences, and the type of support you may need moving forward.

Our consultations are not simply about selecting a unit. They allow us to guide you toward the option that best aligns with your hair loss journey, daily wear needs, comfort, and long-term goals — whether that is a support unit, an access unit, a standard cranial prosthesis, or a more advanced custom option.

Once you complete your initial consultation, your details and preferences remain on file with us. This helps create a more personalized experience for future orders, maintenance needs, adjustments, and follow-up care.

We also offer a 15-minute consultation for clients who would like more clarity before moving forward. This appointment is ideal if you have reviewed our pricing guide or medical brochure and still have questions about your options, next steps, or which consultation path is best for you.

Our virtual care model allows us to serve women nationwide while maintaining a thoughtful, elevated, and clinically guided experience. Every step is handled with intention because cranial prosthesis care should feel supportive, organized, and personal.

To begin, visit our homepage and select the consultation option that best fits your needs.

Virtual care can still be personal.
Your details matter.
Your hair loss journey deserves guidance.

Live TRUE.

Book from our homepage:
truebyknicole.com

Hair loss does not mean you are losing yourself.

It does not mean you are becoming less beautiful, less feminine, less confident, or less worthy.

And it does not mean your identity disappears the moment your appearance begins to change.

For many women, navigating hair loss is not only physical, it is emotional, mental, and deeply personal. It can change the way you view yourself, the way you prepare for your day, and even the way you show up in the world. But through every stage of that journey, you are still you.

At TRUE by K. Nicole®, “Live TRUE” is more than a slogan. It is a promise.

A promise to love yourself through every phase of your journey.
A promise to honor your body while navigating medical conditions, treatments, or life changes.
A promise to move with authenticity, even while restructuring how you present yourself to the world.

Sometimes healing and adaptation look like redefining your normal.
Sometimes confidence looks different than it used to.
Sometimes strength looks like learning new routines, trying support options, wearing a cranial prosthesis, or simply giving yourself grace during difficult seasons.

And that is okay.

Living TRUE means choosing what helps you feel comfortable, supported, confident, and aligned with yourself. Not with pressure, trends, or unrealistic expectations.

Whether you are in the beginning stages of hair thinning, transitioning into support units, exploring cranial prosthesis options, or learning how to care for yourself through illness and recovery, your journey deserves compassion.

You are allowed to evolve.
You are allowed to adjust.
You are allowed to seek support.
And you are allowed to still feel like yourself while doing so.

Hair loss may change parts of your journey, but it does not erase your identity.

LIVE TRUE means continuing to show up as yourself. Authentically, intentionally, and unapologetically — through every stage of healing, growth, and transformation.

-Kendra Nicole
TRUE by K. Nicole®
Cranial Prosthesis Solutions Redefined